Online therapy for adults

Therapy shaped with you.

A collaborative space to understand what's been weighing on you, and to work it through at your own pace.

Sunlight through open woodland
How I work

A flexible and pragmatic approach to counselling, guided by evidence-based training.

Collaborative, pragmatic, and led by what fits you.

I'm Max, a BACP registered counsellor completing a Professional Doctorate in Counselling Psychology. I work with adults who often appear to be coping well on the outside, but are dealing with anxiety, low mood, or a sense of being stuck.

I'm trained in several approaches, including cognitive behavioural therapy, person-centred therapy, and psychodynamic therapy. That means I can draw on a range of methods and shape the work around you, while keeping the relationship between us at the centre. The aim is a calm, collaborative space to understand what's been going on and move forward with a clearer sense of direction.

01

No fixed model

Different people are helped by different things. We find what fits you, rather than fitting you to a method.

02

Structured or exploratory

Sometimes that's practical work with the patterns that keep showing up. Sometimes it's slower and more reflective. Often it's a mix.

03

No pressure to commit

No contracts, no obligation to continue. You take things at your own pace and step away whenever feels right.

You don't have to figure it out on your own.
What therapy can offer
What I work with

Things that often go unchecked.

Alongside anxiety, low mood, grief, and life transitions, much of my work is with the patterns that don't always look like a problem from the outside.

01High-functioning anxietyCoping on the surface but feeling drained and overwhelmed underneath.
02Loss of directionA lack of motivation, or not knowing what you want from life.
03Men's mental healthFor those used to handling things alone, and carrying more than they let on.
04Perfectionism & self-criticismRelentless inner standards, never feeling good enough.
05People pleasingPutting others first at the cost of your own needs, often struggling to set boundaries in work or relationships.
06Emotional avoidanceKeeping difficult feelings at arm's length until they build up.
Getting started

A free, no-obligation first conversation.

I offer a free 30-minute consultation so we can meet, talk about what's been going on, and get a feel for whether working together seems right. There's nothing to commit to.

You're also welcome to email me directly with any questions before booking.

Something less formal

Coffee and a chat with Max

A free 30-minute informal listening space for anyone who'd value a moment to pause and talk through what's on their mind. Held after hours at a calm local café in Richmond, in a relaxed, non-therapeutic setting.

Enquire about a slot
About

There's no single right way to do this, so we find yours.

I'm Max, a BACP registered counsellor completing a Professional Doctorate in Counselling Psychology. Here's a bit more about how I work and what to expect.

Max West, counsellor

A flexible approach

Therapy with me starts from an important principle: there's no single right way to do this. I'm trained in several modalities, including cognitive behavioural therapy (CBT), person-centred therapy, and psychodynamic therapy, which means I'm able to work pluralistically.

In practice, that comes from the understanding that no one method works for everyone. Different people are helped by different things, and much of the work is finding what fits you, rather than fitting you to a method.

Your first consultation

Usually the first step is an initial consultation. It's a chance to talk about what's been going on for you, what you might be hoping to get from therapy, and how you'd like to approach things. It's also a chance to get a feel for whether working together seems right.

There's no obligation attached to it, and if it doesn't feel like a fit, that's completely okay.

The work itself

I draw on a range of established, evidence-based approaches rather than working from a single fixed model. For some people that means something more structured and practical, working with the patterns and habits that keep showing up. For others it means something more relational and exploratory, taking time to understand what sits beneath the surface.

Often it's a mix, and it can change as we go. What stays constant, whatever the approach, is a sense of empathy and understanding running through the work.

Non-contractual

There's no pressure to commit. An initial consultation doesn't oblige you to book anything further, and if you do continue, you can stay in therapy for as long as it feels useful.

There are no contracts or expectations to commit beyond what you want, and you're free to take things at your own pace, or to step away whenever feels right.

Where sessions are held

Sessions are currently held online, using a secure, encrypted video platform. I'm in the process of securing an office space, and will offer in-person sessions once that's in place.

FAQ

Frequently asked questions

Common questions about the therapeutic process, online sessions, and what to expect from our first meeting.

This is a 30-minute informal space for us to meet online. We'll talk about what brings you to therapy now and what you're hoping for, and I'll explain how I work. It's an opportunity for you to ask questions and see if we feel like the right fit.
Standard individual sessions are 50 minutes long. This is known as the 'therapeutic hour', which allows time for grounding at the start and space to transition back to your day at the end.
Research shows that online therapy is highly effective for many people. It offers greater accessibility and lets you attend from a space where you feel safe and comfortable. I use a secure, encrypted video platform to protect your privacy.
I have a 48-hour cancellation policy. This allows me to offer the space to someone else who may be waiting. Cancellations made with less than 48 hours' notice are usually charged at the full session rate.
The length of therapy is entirely individual. Some people come for short-term focal work (6–12 sessions), while others prefer longer-term, open-ended support. We review our work regularly to make sure you feel you're getting what you need.

Still have questions?

If you couldn't find your answer above, feel free to send me a message and I'll get back to you as soon as I can.

Email me a question
Writing

Notes & reflections

Occasional writing on therapy, mental health, and the things that quietly weigh on people. New pieces coming soon.

Coming soon

The first pieces are on their way

I'm putting together some short, honest writing on the themes that come up most in the room. Check back before long, or get in touch in the meantime.

Book online

Take the first step

The easiest way to start is a free 30-minute consultation. There's no obligation to continue, it's simply a chance to meet and see how it feels.

01

Book a free consultation

Booking is handled through my Counselling Directory profile, where you can find availability and request a first session.

Go to booking
02

Ask a question first

If you'd rather ask something before booking, email me directly and I'll reply as best I can.

Email me
Legal

Privacy policy

Last updated: July 2026

This website is run by Max West, a BACP registered counsellor. This policy explains what information is collected through this website, and how it's used.

What this site collects

This website does not use cookies to collect personal data, and does not run a contact form. If you email me directly, I'll hold your email address and message only for as long as needed to respond and, where relevant, arrange sessions.

Booking

Booking a consultation takes you to Counselling Directory, a third-party platform, where their own privacy policy applies to any information you provide there.

Analytics

This site uses Plausible Analytics, a privacy-focused service that does not use cookies and does not collect or store any personal data about visitors. It only records anonymous, aggregate information such as page views.

Client information

Any information shared as part of therapy itself, once we're working together, is held separately and confidentially in line with the BACP Ethical Framework, and is not connected to this website in any way.

Your rights

Under UK GDPR, you have the right to ask what personal data is held about you, to have it corrected, or to have it deleted, subject to any professional obligations that may require records to be kept. To make a request, or if you have any questions about this policy, please get in touch.

Contact

Max West · maxthomasdaywest@gmail.com